£200 guaranteed for your old phone

How many claims can I make?

B2C consumers may claim one device per person, and up to two per household.

Who is eligible?

To be eligible to participate in the Promotion you must be a UK resident aged 18+ (or have obtained your parent or guardian’s consent to the relevant sale for the relevant sum) (“Participant”)

Do I need to purchase my device in-store?

You can purchase your device in-store or online from one of the participating retailers to be eligible for this offer.

Can I exchange more than one used products to buy one new one?

You can only trade in one device per order.

What do I need to include with my device?

We only require the device, however do accept all accessories.

What happens if I exceed the 14 day returns period

Device must be received within 14 days or you may be requoted if the value has decreased.

What if I have personal data on my device or I forgot to take out the SIM card?

We understand there may be sensitive or personal data on your device that you have been unable to remove. We run a full, secure data wipe service to remove all data from devices in accordance with the Data Protection Act*, so you can sell to us with peace of mind that all your personal data will be securely removed

If we receive a device with a SIM or Memory card enclosed it will be destroyed.

Devices which are beyond economical repair or cannot be physically data wiped will be recycled

For smartphones not included in the list below, Participants must contact MTR on the following site where the claim will be managed on a case-by-case basis: https://www.samsungtradeinoffer.co.uk/support

SAMSUNG ELECTRONICS (UK) LIMITED

Samsung Galaxy S20 FE 5G or S22  (“PROMOTION”)

TERMS AND CONDITIONS

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at www.samsungtradeinoffer.co.uk form part of the Terms and Conditions.

The Promoter

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 2000 Hillswood Drive, Chertsey, Surrey, KT16 0RS (the “Promoter”).

            

   Promotion Period

2. The Promotion will commence at 00:01 on 1 April 2022 (GMT) and shall close at 23.59 (GMT) on 30 April 2022 (the “Promotion Period”).

    

   Eligibility

3. To be eligible to participate in the Promotion you must be a UK resident aged 18+ (or have obtained your parent or guardian’s consent to the relevant sale for the relevant sum) or a Company registered in the United Kingdom, Channel Islands or Isle of Man (“Participant”).
4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.
5. Network providers, retailers, distributors, resellers and any person who purchases the Promotion Products (defined below) for resale or otherwise not as the user of the Promotion Products, may not participate in this Promotion and are specifically excluded as a Participant.

    

   Offer

6. Participants who order a new (i.e. not second hand or ex-display) Samsung Galaxy S20 FE 5G or S22 device from the list in the table below, (“Promotion Products”) in store or online from John Lewis Partnership, AO.com, AO Mobile, Mobile Phones Direct, the Very Group, Selfridges, Harrods, (“Participating Retailer”) or Onecom, Daisy Communications, Daisy Connect, 4G Upgrades, Voice Mobile, Aerial Direct, Computercentre, Tela, Database for business, Reward Mobile, Insight Direct Ltd, Digital Wholesale Solutions (DWS), Currys PC World Business, and Kit Online (“Participating Reseller”) during the Promotion Period and who trade in any smartphone shown in the table below which meets the requirements in term 9 below (“Trade In Device”) will be entitled to claim a total of £200 reward (paid by way of bank transfer) by redemption (each a “Reward”). For smartphones not included in the list below, Participants must contact MTR on the following site where the claim will be managed on a case by case basis: https://www.samsungtradeinoffer.co.uk/support.
   

   Promotional Product(All colours / variants)	SKU
   Samsung Galaxy S22	SM-6901B
   Samsung Galaxy S20FE 5G	SM-G981B

   
   
   
7.  List of eligible devices: For smartphones not included in the list below, Participants must contact MTR on the following site where the claim will be managed on a case-by-case basis: https://www.samsungtradeinoffer.co.uk/support

   Make	Model	Storage
   Samsung	Galaxy A32 5G A326B	64GB |13
   Samsung	Galaxy A22 5G A226B/DS	64GB |13
   Samsung	Galaxy A03s A037G	32GB |12
   Samsung	Galaxy A03 A035G	64GB |13
   Samsung	Galaxy A02s A025G	32GB |12
   Samsung	Galaxy A52s 5G A528B	128GB |14
   Samsung	Galaxy A72 A725F	128GB |14
   Samsung	Galaxy A52 5G A526B	128GB |14
   Samsung	Galaxy A3 - A300F |457	16GB |11
   Samsung	Galaxy A3 - A310F (2016) |458	16GB |11
   Samsung	Galaxy A3 - A320F (2017) |1187	16GB |11
   Samsung	Galaxy A3 - A320F (2017) |1187	32GB |12
   Samsung	Galaxy A5 - A500F |459	16GB |11
   Samsung	Galaxy A5 - A510F (2016) |460	16GB |11
   Samsung	Galaxy A5 - A520F (2017) |1188	16GB |11
   Samsung	Galaxy A5 - A520F (2017) |1188	32GB |12
   Samsung	Galaxy A70 (2019) |1794	128GB |14
   Samsung	Galaxy A71 - A715F |2054	128GB |14
   Samsung	Galaxy A71 5G |2055	128GB |14
   Samsung	Galaxy A8 (2018) - A530F |1396	32GB |12
   Samsung	Galaxy A80 - A805F |1737	128GB |14
   Samsung	Galaxy A80 (2019) |1795	128GB |14
   Samsung	Galaxy A9 (2018) - A920F |1504	128GB |14
   Samsung	Galaxy A90 5G (2019) |1796	128GB |14
   Samsung	Galaxy J3 - J320F |499	8GB |10
   Samsung	Galaxy J3 - J320F |499	16GB |11
   Samsung	Galaxy J3 (2017) - SM-J330F |1303	16GB |11
   Samsung	Galaxy J5 - J500FN |500	8GB |10
   Samsung	Galaxy J5 - J500FN |500	16GB |11
   Samsung	Galaxy J5 (2016) - J510F |1301	16GB |11
   Samsung	Galaxy J5 (2017) - J530F |1302	16GB |11
   Samsung	Galaxy S7 - G930F |606	32GB |12
   Samsung	Galaxy S7 - G930F |606	64GB |13
   Samsung	Galaxy S7 Dual Sim - G930FD |1612	32GB |12
   Samsung	Galaxy S7 Dual Sim - G930FD |1612	64GB |13
   Samsung	Galaxy S7 Edge - G935F |607	32GB |12
   Samsung	Galaxy S7 Edge - G935F |607	64GB |13
   Samsung	Galaxy S7 Edge - G935FD (Dual Sim) |1613	32GB |12
   Samsung	Galaxy S7 Edge - G935FD (Dual Sim) |1613	64GB |13
   Samsung	Galaxy S8 - G950F |1260	64GB |13
   Samsung	Galaxy S8 - G950FD (Dual Sim) |1611	64GB |13
   Samsung	Galaxy S8 Plus - G955F |1262	64GB |13
   Samsung	Galaxy S8 Plus Dual SIM - G955FD |1333	64GB |13
   Samsung	Galaxy S9 - G960F |1361	64GB |13
   Samsung	Galaxy S9 Hybrid SIM - G960FD |1363	64GB |13
   Samsung	Galaxy S9 Plus - G965F |1362	64GB |13
   Samsung	Galaxy S9 Plus - G965F |1362	128GB |14
   Samsung	Galaxy S9 Plus - G965F |1362	256GB |973
   Samsung	Galaxy S9 Plus Hybrid SIM - G965FD |1364	64GB |13
   Samsung	Galaxy S9 Plus Hybrid SIM - G965FD |1364	128GB |14
   Samsung	Galaxy S9 Plus Hybrid SIM - G965FD |1364	256GB |973
   Huawei	Mate 10 Pro |1375	64GB |13
   Huawei	Mate 20 |1486	128GB |14
   Huawei	Mate 20 Lite - SNE-LX1 |1488	64GB |13
   Huawei	Mate 20 Pro |1487	128GB |14
   Huawei	Mate 20 Pro |1487	256GB |973
   Huawei	P10 |1274	32GB |12
   Huawei	P10 Lite |1276	32GB |12
   Huawei	P10 Plus |1275	64GB |13
   Huawei	P20 |1373	128GB |14
   Huawei	P20 Lite |1374	32GB |12
   Huawei	P20 Pro |1372	128GB |14
   Huawei	P30 |1733	128GB |14
   Huawei	P30 Pro |1641	128GB |14
   Huawei	P30 Pro |1641	256GB |973
   Huawei	P30 Pro |1641	512GB |1391
   Apple	iPhone 7 |976	32GB |12
   Apple	iPhone 7 |976	128GB |14
   Apple	iPhone 7 |976	256GB |973
   Apple	iPhone 7 Plus |977	32GB |12
   Apple	iPhone 7 Plus |977	128GB |14
   Apple	iPhone 7 Plus |977	256GB |973
   Apple	iPhone 8 |1350	64GB |13
   Apple	iPhone 8 |1350	256GB |973
   Apple	iPhone 8 Plus |1351	64GB |13
   Apple	iPhone 8 Plus |1351	256GB |973
   Apple	iPhone SE |127	16GB |11
   Apple	iPhone SE |127	32GB |12
   Apple	iPhone SE |127	64GB |13
   Apple	iPhone SE |127	128GB |14
   Apple	iPhone SE 2020 |1952	64GB |13
   Apple	iPhone SE 2020 |1952	128GB |14
   Apple	iPhone SE 2020 |1952	256GB |973
   Apple	iPhone X |1352	64GB |13
   Apple	iPhone X |1352	256GB |973
   Apple	iPhone XR |1489	64GB |13
   Apple	iPhone XR |1489	128GB |14
   Apple	iPhone XR |1489	256GB |973
   Apple	iPhone XS |1482	64GB |13
   Apple	iPhone XS |1482	512GB |1391
   Apple	iPhone XS |1482	256GB |973
   Apple	iPhone XS Max |1483	64GB |13
   Apple	iPhone XS Max |1483	512GB |1391
   Apple	iPhone XS Max |1483	256GB |973

    

    

    

8. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websitesare specifically excluded from this Promotion.
9. Any Trade In Device used to Claim in this Promotion must:
   1. be owned by the Participant making the Claim;
   2. not be PIN locked or have ‘Activation Lock’ or 'iCloud Lock' activated;
   3. not be ‘jail-broken’ or similar and must not have altered firmware;
10. Individual Participants may submit a maximum of one (1) Claim per Promotion Product purchased and a maximum of two (2) per household; and a maximum of ten (10) claims per Company Participant
11. Rewards are non-transferable. In the event of unforeseen circumstances, the Promoter may substitute a Reward of equal or greater value for the Reward.

    Claims

    To claim, Participants must first purchase a Promotion Product during the Promotion Period then visit the website below which corresponds to their Participating Retailer or Reseller:

    Reseller/B2B Partner:

    Kit online: https://business.samsungtradeinoffer.co.uk/promo/kit-online
    
12. Claims must be made by 23:59 (GMT) on 14 May 2022 (the “End Date”). Claims received after the End Date will be marked as invalid and will not be accepted.
13. Participants will be sent an email confirming that their Claim has been received by the Promoter and will be sent a pre-paid special delivery envelope. Participants must post their Trade In Device in the envelope within fourteen (14) days of receipt.
14. Company Participants must send their Trade in Devices to Samsung Recycle using the address label provided within the confirmation email. Company Participants will be required to pay for postage of their Trade in Device. 
15. Within 48 hours of the Promoter receiving the Trade In envelope, the Promoter will validate proof of purchase with the Participating Retailer and then send an email to confirm whether the Claim has been successful and validated.
16. Delivery of the Reward will be by bank transfer to the UK bank account provided in the Claim.
17. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
18. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
19. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.

     

    Privacy and Data Protection

20. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
21. The Participant hereby consents to such personal information being used for this purpose and confirms they agree with the Promoter’s privacy policy available at www.samsung.com/uk/info/privacy. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the privacy policy.

    General

22. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
23. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
24. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
25. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.
26. By participating in this Promotion Participants agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.
27. The Promotion is governed by English law.