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Acer Reliability Promise

Acer products are built and tested to last, incorporating innovative features designed to withstand the wear and tear of everyday use. At Acer, we are so confident in the quality of our products that we’re proud to offer the Acer Reliability Promise on the whole professional product range.

Challenge Acer business product for reliability.

By purchasing a qualifying Acer professional product until 31st of December 2022 and registering it within 30 days, will allow you now to claim 100% refund of the full price paid if your Acer device develops a fault and is repaired under warranty within the first year. 

Don't miss the valuable opportunity to protect the investment by purchasing an Acer professional product. Register your device to the Acer Reliability Promise.

How it works


Claim refund of the full price paid for your qualifying Acer product should your new purchase develop a technical fault within one year of purchase. To register for Acer Reliability Promise just follow these simple steps:


Buy an Acer product

Purchase an Acer product that qualifies for this offer. 
Click here to view qualifying products.

Register your purchase

To register your purchase, visit the Website, 
click on the 
Register link.

Proceed with your claim

Follow the online claim instructions 
to proceed with your claim. SIMPLE!


        Terms and Conditions apply.

Frequently Asked Questions

A. No, only qualifying products listed on the site are eligible for this promotion

A. No, you must register within the first 30 days from the date on your invoice, the date on your invoice being day 1

A. You may participate in this promotion up to 10 times provided you have purchased a qualifying product for each registration you make.

A. Visit the online Acer helpdesk to report the fault and arrange a repair. In order to qualify for this promotion, the repair must be completed by Acer or an Acer Authorised Service Provider

A. You must register your claim within 30 days of the date on your repair receipt provided by Acer or an Acer Authorised Service Provider

A. If your claim is successful, you will receive your refund by bank transfer within 30 days of your claim being validated

A. Please upload a copy of your invoice/receipt during the registration.

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